Aplicatii CRM

Aplicatii CRM

Customer Relationship Management (abreviat CRM) reprezinta un set de strategii, politici si tehnologii destinate atragerii, retinerii si fidelizarii clientilor. Un sistem CRM permite atragerea celor mai profitabili clienti si generarea de noi oportunitati pentru clientii existenti.

Echipa noastra, cu o experienta vasta in acest domeniu, este mereu la dispozitia clientilor ce doresc:

  • Sa inteleaga mai bine comportamentul clientilor;
  • Sa comunice regulat si personalizat cu clientii;
  • Sa personalizeze produsele si serviciile functie de nevoile reale ale clientilor;
  • Sa stimuleze revenirea clientilor existenti si castigarea de noi clienti prin recomandari;
  • Sa rasplateasca fidelitatea clientilor;
  • Sa reduca gradul de sensibilitate al clientilor la eventuale mariri de pret;
  • Sa reduca cheltuielile de marketing prin segmentarea si targetarea atenta a clientilor.

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